Privacy Policy

MJ Engineering Projects Pty Ltd (“MJ Engineering”, “we”, “us”, or “our”) is committed to safeguarding the privacy of personal information you provide via our website and other interactions. This Privacy Policy explains how we collect, hold, use and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (“APPs”). By visiting our website, subscribing to our mailing list, or providing information to us, you acknowledge the terms of this Policy.

1. Introduction

1.1 MJ Engineering provides engineering consulting, project supervision (Superintendency), tender administration and related professional services.
1.2 From time to time, we must collect, hold, use and disclose personal information about individuals (clients, prospects, contractors, suppliers, referees, newsletter subscribers, and website visitors) in order to deliver and improve our services.
1.3 This Policy sets out how we handle your personal information, consistent with the Privacy Act 1988 (Cth) and the APPs.

2. What Is Personal Information?

2.1 “Personal information” means any information or opinion (whether true or not, and whether recorded in a material form or not) about an identified individual, or an individual who is reasonably identifiable from that information.
2.2 Examples include your name, email address, phone number, IP address, company name, and any details you provide when you inquire about our services or subscribe to our mailing list.

3. Kinds of Information We Collect and Hold

3.1 We only collect personal information that is reasonably necessary for one or more of our functions or activities. Depending on how you engage with us, this may include:

• Newsletter / Mailing List Subscription: Name and email address.
• Client or Prospect Enquiry: Name, email, phone number, company name, project details, site address, and any other information you provide so we can understand your requirements and respond.
• Contractor / Supplier Records: Name, business name, ABN (where applicable), contact details, and banking or billing information.
• Referee Details: Name, relationship to the candidate, contact details, and professional opinion.
• Website Usage Data: Technical data we collect automatically, such as IP address, browser type, pages visited, and time spent on pages (via cookies or analytics).

3.2 We will not seek to collect sensitive information (such as health, racial/ethnic background, political opinions, or religious beliefs) about you unless you voluntarily provide it, and it is necessary for us to perform a function or activity, or where an exception under the Privacy Act applies.

4.  How We Collect and Hold Personal Information

4.1 Direct Collection from You

• When you fill in our online contact or subscription forms;
• When you email or call us to request proposals, advice or information;
• When you supply documents or data as part of a tender, contract or site inspection.

4.2 Automatically via Our Website

• We use cookies and standard web‐server logs to obtain anonymous usage data (e.g., pages viewed, session duration, referral URL).
• This analytics data is aggregated and does not identify you personally.

4.3 From Third Parties

• Where you have provided consent or where it is reasonably necessary, we may receive information from publicly available sources (e.g., industry directories) or referral partners.
• When engaging referees or providers, we may contact them to verify your credentials or project details.

4.4 Unsolicited Information

• If we receive personal information that we did not request, our default position is to de‐identify or destroy it unless we determine it is lawful to retain under the APPs.

5. Purposes for Which We Collect, Hold, Use and Disclose Personal Information

5.1 We collect and use your personal information for the following primary purposes:

• Provision of Consulting Services: To assess your project requirements, prepare scopes of work, tender documents, supervise remediation works, and deliver our professional advice.
• Communication & Enquiries: To respond to your questions or requests, send quotes, and manage contractual relationships.
• Mailing List / Marketing: To send you newsletters, industry updates, event invitations, and other marketing communications if you have subscribed.
• Business Administration: To process invoicing and payment, manage our supplier/contractor database, and maintain our records.
• Website Improvement: To analyse site usage, diagnose technical issues and enhance your user experience.
• Legal & Regulatory Compliance: To meet our obligations under NSW building and construction regulations, contract law, taxation, insurance requirements, and professional standards.
• Quality Assurance & Training: To share anonymised project case studies internally for staff training, ensuring we do not disclose identifying details without your consent.

5.2 If you do not provide the personal information we request, we may be unable to:

• Respond to your enquiry or quote request;
• Include you on our mailing list;
• Administer a contract or site‐supervision arrangement effectively.

6. Direct Marketing

6.1 If you have subscribed to our mailing list, we may use your name and email address to send newsletters, technical articles, event invitations, or other marketing materials about MJ Engineering’s services.
6.2 You can opt out of receiving direct marketing at any time by:

• Clicking “unsubscribe” at the bottom of any marketing email; or

6.3 We will promptly remove you from our mailing list upon receiving your request. There is no charge for unsubscribing.

7. Disclosure of Personal Information

7.1 We do not sell, trade or rent your personal information to third parties. We will only disclose it in the following circumstances:

• Service Providers & Contractors:
  – Email marketing platform (e.g., Mailchimp) to send newsletters.
  – Website hosting, IT support and analytics providers to maintain and improve our website.
  – Cloud storage and backup services to securely hold records.
• Professional Advisers:
  – Lawyers, accountants, insurance brokers or auditors, as necessary to comply with professional obligations or resolve disputes.
• Government, Regulators or Law Enforcement:
  – When required by law (e.g., subpoenas, court orders) or to protect our legal rights and property.
• Project Partners:
  – Where you have asked us to share your details with another party (e.g., prospective contractor or strata manager) to facilitate a tender, site inspection or project coordination.

7.2 Before disclosing any personal information to a third party, we will take reasonable steps to ensure that the recipient will handle it in accordance with the APPs. However, please be aware that transmissions over the internet cannot be guaranteed as 100% secure.

8. Access to, Correction and Deletion of Personal Information

8.1 You have the right to request access to any personal information we hold about you. To do so, write to our Privacy Officer (see Section 15). We will respond within 30 days.
8.2 If you believe any personal information we hold is inaccurate, incomplete or out-of-date, please notify us and we will take reasonable steps to correct it.
8.3 If you ask us to delete your personal information (and we are not required by law to retain it), we will do so within a reasonable timeframe.

9. Integrity and Security of Personal Information

9.1 We take reasonable steps to ensure that personal information we collect is accurate, complete and up-to-date.
9.2 We will protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure by:

• Storing data on secure servers with firewalls and encrypted connections (HTTPS/TLS);
• Restricting access to staff who need it to perform their duties;
• Regularly reviewing our security practices and infrastructure.

9.3 If we no longer need your personal information (and are not required to keep it by law), we will take reasonable steps to securely delete or de-identify it.

10. Anonymity and Pseudonymity

10.1 Whenever it is lawful and practicable, you may deal with us anonymously or under a pseudonym.
10.2 However, if you choose not to identify yourself, we may be unable to provide certain services or respond to your enquiries.

11. Overseas Disclosure and Cloud Storage

11.1 When you submit personal information, we generally store and process it in Australia.
11.2 If we need to transfer your information overseas (for example, using a cloud‐based service or overseas email-marketing server), we will take reasonable steps to ensure that the recipient handles your data in a manner consistent with the APPs (for example, by using contractual safeguards).
11.3 By providing your information, you consent to any such overseas disclosure in accordance with this Policy.

12. Notifiable Data Breaches

12.1 Under the Notifiable Data Breaches (NDB) scheme, if we become aware of an eligible data breach (when personal information is lost, or an unauthorised party gains access, and that breach is likely to result in serious harm), we will:

• Conduct a prompt assessment (within 30 days of becoming aware) to determine whether a breach is “eligible”;
• If it is an eligible breach, notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as soon as practicable;
• Take all reasonable steps to contain and remediate the breach.

12.2 If you suspect a data breach involving your personal information, please contact our Privacy Officer immediately (see Section 15).

13. Complaints

13.1 If you believe we have mishandled your personal information or breached the APPs, you can lodge a complaint with us by contacting our Privacy Officer (see Section 15).
13.2 We will acknowledge receipt of your complaint within 5 business days and aim to resolve it within 30 days. If we cannot resolve it promptly, we will keep you informed of our progress.
13.3 If you remain dissatisfied after we respond, you may refer your complaint to the OAIC: https://www.oaic.gov.au.

14. Cookies and Website Analytics

14.1 We use cookies and similar tracking technologies on our website to collect non-identifying information about your usage (e.g., pages visited, time on site, referring URL).
14.2 Cookies help us improve site performance and customise content. You can disable cookies via your browser settings, but certain site features may not function properly if cookies are turned off.
14.3 We anonymise and aggregate analytics data so it cannot be directly linked to any individual.

15. Contact Details

Privacy Officer
MJ Engineering Projects Pty Ltd
Suite 3, 401 Pacific Highway Artarmon NSW 2064
Email: info@mjengineeringprojects.com.au
Phone: 1800 953 935

If you have any questions, wish to access or correct your personal information, or make a privacy-related complaint, please contact the Privacy Officer.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The “Last Updated” date below indicates when this Policy was last revised. You may wish to review it periodically. Continued use of our website or services after changes are posted constitutes your acceptance of those changes.

Last Updated: 27 June 2025

Thank you for trusting MJ Engineering Projects Pty Ltd with your personal information. We value your privacy and are committed to protecting it.